The role of empathy and witnessed aggression in stress reactions among staff working in a psychiatric hospital. Swati Marner

ISBN: 9780549703853

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ebook

221 pages


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The role of empathy and witnessed aggression in stress reactions among staff working in a psychiatric hospital.  by  Swati Marner

The role of empathy and witnessed aggression in stress reactions among staff working in a psychiatric hospital. by Swati Marner
| ebook | PDF, EPUB, FB2, DjVu, talking book, mp3, RTF | 221 pages | ISBN: 9780549703853 | 3.33 Mb

The constructs of burnout, secondary traumatic stress, and vicarious traumatization have been described in the literature to capture the experience of stress reactions among mental health professionals. The purpose of this study was to examine theMoreThe constructs of burnout, secondary traumatic stress, and vicarious traumatization have been described in the literature to capture the experience of stress reactions among mental health professionals.

The purpose of this study was to examine the role of different empathy styles and the impact of witnessed aggression on stress reactions among staff of a public inpatient psychiatric hospital. One hundred eighty three direct-care staff completed five measures that gathered demographic information and measured burnout, secondary traumatic stress, and vicarious traumatization. Participants included team members, ward attendants and ancillary staff.

Results suggest that participants experienced high levels of burnout and vicarious traumatization. The correlations among the measures of burnout, secondary traumatic stress, and vicarious traumatization were in the low to moderate range suggesting that these constructs are distinct and inter-related. Cognitive empathy (perspective-taking style) was related to the depersonalization aspect of burnout. Personal-distress style of empathy was significantly positively correlated with depersonalization and negatively correlated with personal accomplishment.

Personal-distress style of empathy was a significant positive predictor of depersonalization, a lack of personal accomplishment, and symptoms of intrusion and hyperarousal. An examination of group differences based on the type of contact with patients revealed that professionals experienced higher levels of depersonalization than did ancillary staff. Witnessing higher amounts of aggression and having higher levels of personal-distress style of empathy was related to higher levels of symptoms of secondary traumatic stress.

Staff members with a personal trauma history reported higher levels emotional exhaustion, depersonalization, secondary traumatic stress, and vicarious traumatization than did those without a personal trauma history. Participation in leisure was related to lower levels of stress reactions. The results emphasize the need to reduce episodes of violence on inpatient units and to provide support to staff and patients following episodes of aggression.

Findings highlight the need for regular supervision, programs that reduce violence on psychiatric settings, and training programs about stress management and trauma-informed care.



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